Benchmarking People Directorate

In order to continue to drive and deliver excellence within our People Function we recognise the need to explore current best practice in similarly complex organisation and benchmark ourselves to these to identify areas of necessary improvement.

We recognise that a modern "best in class" people function is required to ensure the successful delivery of the new CQC Strategy and related transformation programme. Within this we drive to be both efficient and effective and recognise the essential requirement to have technology and process that enables and empowers managers and all colleagues to successfully undertake their role

In order to achieve this, we would expect 3 distinct phases of this work representing the scoping, research and reporting elements of this project.

The ultimate outputs of this piece of work would therefore be a report, based upon research and analysis, that highlights current good practice in the wider people / HR environment, benchmarks CQC's People Function against this and makes recommendations for improvement focussed on short, medium and longer term deliverables. These recommendations must also include the expected benefit for each in order to support a benefits realisation and evaluation exercise.