# Contract Variation of Provision of AMEX Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Driver & Vehicle Licensing Agency](/buyers/driver-vehicle-licensing-agency/contract-awards)
- Contract winner: AMERICAN EXPRESS SERVICES EUROPE LIMITED
- Award value: £3,400,000
- Award date: 9 June 2021
- Published: 22 April 2022
- Contract start: 9 June 2021
- Contract end: 8 June 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 862c29bc-c159-44c1-8259-2a23bd5f187a-530406
- OCID: ocds-b5fd17-6aabb610-bccf-4a4f-b76e-eb35a1f2f452

## Description

The Authority requires the Supplier to process their credit card transactions within an additional environment of Electronic Vehicle Licensing Interactive Voice Response \(EVL IVR\)\. The requirements of the EVL IVR solution are to mirror the service provisions set out in the original specification\.

## Related contract awards

- [Provision of ICT Health Checks](/contracts/ocds-b5fd17-67e4d5aa-476c-4c08-8ec7-b9164684d667): DRIVER & VEHICLE LICENSING AGENCY
- [Provision of a Cheque and postal order Courier Service](/contracts/ocds-b5fd17-e2316917-12e2-457b-b399-148767f6e733): DRIVER & VEHICLE LICENSING AGENCY
- [Provision of Liquid Fuels](/contracts/ocds-b5fd17-b408daf6-1802-4962-bfab-3e80ab6e4b7d): DRIVER & VEHICLE LICENSING AGENCY

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/862c29bc-c159-44c1-8259-2a23bd5f187a-530406)