# Housing OMbudsman Call Answering & Enquiry Service

> A sourced UK public sector contract award published by HOUSING OMBUDSMAN SERVICE.

## Key facts

- Buyer: [HOUSING OMBUDSMAN SERVICE](/buyers/housing-ombudsman-service/contract-awards)
- Supplier: On Net Communications
- Award value: £160,000
- Tender value: £164,000
- Award date: 31 March 2017
- Published: 31 March 2017
- Contract start: 3 April 2017
- Contract end: 29 March 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 1fc1a2e4-20fa-406a-b625-2299cf72a069-139057
- OCID: ocds-b5fd17-6ad8ba2d-9f67-4c6d-8468-896950b5a73e

## Description

The Housing Ombudsman first line response outsourced service including the provision of some back office support services\.

## Related contract awards

- [Case History Analysis](/contracts/ocds-b5fd17-b43f4259-dcbe-4d40-8f4c-b3bd0e5fb43d) — HOUSING OMBUDSMAN SERVICE
- [Housing Ombudsman outsourced casework](/contracts/ocds-b5fd17-d4726cca-ab55-493d-90a8-ee4f65728a25) — HOUSING OMBUDSMAN SERVICE
- [E-Learning Services](/contracts/ocds-b5fd17-04e54020-3ad6-4732-94a7-028308e1ad76) — HOUSING OMBUDSMAN SERVICE
- [Outsourced Casework services](/contracts/ocds-b5fd17-1c7373d4-de22-4bec-857b-44ad94bc9e0e) — HOUSING OMBUDSMAN SERVICE
- [SEN20231-SEN-TAXI-Brooksby Melton College](/contracts/ocds-b5fd17-08326797-d738-447c-9aa6-156a9505a094) — Leicestershire County Council
- [2026-08-07 09:00 - QBE959 Newmarket & Gazeley to Riverwalk School, Bury St Edmunds - AWARD](/contracts/ocds-b5fd17-b8f51468-ddfc-4b13-b56e-af10669ad163) — Suffolk County Council Passenger Transport
- [QHL118 09:00 2026-09-01 Glemsford to WS Training, Haverhill - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-97ec37c1-e8fe-4ab5-a737-0f93dfeabe48) — Suffolk County Council Passenger Transport
- [2025-097 Microsoft Enterprise Agreement & Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1fc1a2e4-20fa-406a-b625-2299cf72a069-139057)