# Supply, Implementation of a Customer Relationship Management Solution

> A sourced UK public sector contract award published by Dover District Council.

## Key facts

- Buyer: [Dover District Council](/buyers/dover-district-council/contract-awards)
- Tender value: £500,000
- Published: 29 January 2025
- Contract start: 20 July 2025
- Contract end: 31 May 2028
- Stage: open_tender
- Procurement category: goods
- Notice ID: db17c94c-bd9c-4afd-95b4-6a51e6785d9a-821465
- OCID: ocds-b5fd17-6b933946-e5e3-4bdb-9d54-c601d75dfbd1

## Description

Dover District Council \("the Council"\) wishes to select and appoint a suitable Provider for the supply, implementation and maintenance of a Customer Relationship Management solution and invites prospective Providers to submit a Tender to meet the Council's requirements\. The Contract is anticipated to commence June 25 and will continue for a period of three years with the option to extend for a further 24 months \(in 12 monthly increments\)\. Tender returns are to be completed and submitted electronically via the Kent Business Portal www\.kentbusinessportal\.org\.uk by no later than 12:00pm on 4th March 2025\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/db17c94c-bd9c-4afd-95b4-6a51e6785d9a-821465)
