# Support Services for Income and Debt

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Enfield](/buyers/london-borough-of-enfield/contract-awards)
- Contract winner: [Civica UK Limited](/contract-winners/civica-uk/public-sector-contract-awards)
- Award value: £1,780,446
- Tender value: £1,780,446
- Award date: 23 December 2024
- Published: 12 February 2025
- Contract start: 1 April 2025
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: ded641d2-34d2-4025-b7d7-af9aa3212a8f-825520
- OCID: ocds-b5fd17-6be29417-7b86-4d85-8250-818931e71b54

## Description

Providing On-demand Call Handling and Transactional processing for Enfield Council This procurement has been actioned as a direct award through the G-Cloud 14 Framework Agreement \(RM1557\.14\) The Call-Off Contract period is for a duration of 12 months, with the option to extend for up to a further 12 month period\.

## Related contract awards

- [1 - 43 College Cladding Remediation](/contracts/ocds-b5fd17-2f0f8f6f-f28e-44b7-a57a-8e33accc8322): London Borough of Enfield
- [Regeneration Development Manager](/contracts/ocds-b5fd17-edc39091-3bf4-4d97-a388-8a24fb8527b1): London Borough of Enfield
- [Interim Delivery Director](/contracts/ocds-b5fd17-c3d49e0f-3633-4fb1-9fd3-933e24580c57): London Borough of Enfield
- [Canvassing](/contracts/ocds-b5fd17-c57e211d-2744-4273-971c-5f815246978b): Bassetlaw District Council
- [Web Hosted Case Management System](/contracts/ocds-b5fd17-ee78859b-1de7-4a4d-b812-b69941f1a166): BIRMINGHAM CITY COUNCIL
- [Democratic Management System - Ashfield District Council](/contracts/ocds-b5fd17-01bdf472-e040-4caf-bb83-d4aff558d50e): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ded641d2-34d2-4025-b7d7-af9aa3212a8f-825520)