# People Services Target Operating Model \(TOM\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Contract winner: [KPMG LLP](/contract-winners/kpmg/public-sector-contract-awards)
- Award value: £750,000
- Tender value: £750,000
- Award date: 28 April 2025
- Published: 9 June 2025
- Contract start: 29 April 2025
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 31321523-df3c-474d-bd3b-13c01e814066-848837
- OCID: ocds-b5fd17-6cda5676-14c1-48a3-981d-828e99c197da

## Description

To standardise, automate, and consolidate the NHS people services through the development of a Strategic Outline Business Case \(SOC\) and a Target Operating Model \(TOM\) options appraisal\. This initiative aims to address the current fragmented and highly transactional nature of HR services across NHS providers, where inefficiencies such as duplication, manual processes, and a lack of technology use result in reduced productivity, poor staff experience, and increased operational costs\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/31321523-df3c-474d-bd3b-13c01e814066-848837)