Provision of a content management system (CMS), online forms and back office workflow system to Medway Council

This new procured service will replace the existing one that will expire prior to the start of the new one.The chosen solution must offer the same functionality and experience for customers and staff as the current solution, without disruption or downtime. At the council, our technical environment is as follows: • Client layer: Microsoft Windows 7 and later, Internet Explorer 11 and Chromium based Browsers, supported versions of Microsoft .NET, MS Office 2016 or higher, supported Java Runtime Environments. • Application layer: Microsoft Server 2012 or higher (virtual) • Database layer: Microsoft SQL Server 2014 or higher or Oracle 12 or higher (installed under windows or UNIX).

Some back-office systems which integrate with the current content management, forms and back office workflow system, include Confirm, Sage Pay, Lagan and Bartec. The contract is anticipated to commence on 19 January 2020 and will continue for a period up to 18 January 2022, with no option to extend, unless terminated in accordance with the Conditions of Contract.