# Free-Flow Charging Package A: Road User Charging Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Highways England
- Contract winner: Conduent Parking Enforcement Solutions Limited
- Award value: £150,000,000
- Tender value: £150,000,000
- Award date: 26 April 2021
- Published: 19 May 2021
- Contract start: 26 April 2021
- Contract end: 31 October 2031
- Stage: awarded
- Procurement category: services
- Notice ID: 15b6f108-fd6a-4d9e-819a-9debe036b8eb-437309
- OCID: ocds-b5fd17-6d030993-63e8-4d22-9f50-8dbeaa2c0572

## Description

Highways England is the government company charged with operating, maintaining and improving motorways and major \(trunk\) roads in England\. Highways England has procured \(as a procurement agent on behalf of the Secretary of State for Transport, as described in the Highways England framework document annex C paragraph 2\) a second generation free-flow charging service solution for the existing Dartford-Thurrock River Crossing road user charging scheme\. A road user charge has been collected at this crossing since 2003 to manage the high demand for its use\. Any solution is expected to offer proportionate scalability where systems and operations can deal with alternative charging schemes\. This notice is for Road User Charging Services \(Package A\) as part of the overall free-flow charging service solution, and comprises of vehicle identification, account management, payment processing, and customer services\. More information can be found in the Contract Award Notice: https://www\.find-tender\.service\.gov\.uk/Notice/010774-2021?origin=SearchResults&p=1

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/15b6f108-fd6a-4d9e-819a-9debe036b8eb-437309)