# Broadacres PSTN Tender 2022

> A sourced UK public-sector contract award published by Broadacres Housing Association.

## Key facts

- Public buyer: [Broadacres Housing Association](/buyers/broadacres-housing-association/contract-awards)
- Tender value: £70,000
- Published: 17 October 2022
- Contract start: 16 January 2023
- Contract end: 16 January 2026
- Stage: open_tender
- Procurement category: goods
- Notice ID: 6893e7ee-2cdf-4997-acf8-b8983eb2372e-581320
- OCID: ocds-b5fd17-6d30fde6-f267-4cb2-9267-3f70964bb705

## Description

Broadacres require a new 3 year contract covering multiple landline contracts for telephony across North Yorkshire\. The mandatory requirements for Broadacres are: Provision of approximately 66 landline phone lines including monthly rental, internet services \(for some lines\) and call usage at the sites listed in the attached Appendix\. Provision of automated billing for all lines with the ability to manage cost centres on centralised billing web platform\. Invoicing via email only\. Account management services for changes, moves and deletions and ensuring that the optimum tariff is being applied\. Guidance for future proofing infrastructure ahead of the fast approaching digital switch over, in addition to willingness to work with partner organisations in regards to lift lines and alarm lines\. Management services to facilitate any works required as part of the digital switch over\. Flexibility to cancel services without incurring additional charges\. Improved services data circuits where available and financially appropriate\. Incident and problem management for repairs / line faults using web platform\. Site survey prior to implementation\. Agreed service levels to support different line types, such as alarm lines\. Quarterly Account management meetings at a minimum\.

## Related contract awards

- [BHA - Supply & Installation of Flooring \(Social Housing\)](/contracts/ocds-b5fd17-eddb6fe4-7c59-4ed5-900e-7a10af0f8bd2): Broadacres Housing Association
- [BHA - Supply & Installation of Flooring \(Social Housing\)](/contracts/ocds-b5fd17-2e19112e-d354-4442-b950-5cde4ca3b5de): Broadacres Housing Association
- [General Building Works \(Major Work Voids\)](/contracts/ocds-b5fd17-110fd5f4-d88f-4624-9f3a-c94506a80ae4): Broadacres Housing Association
- [Radford House - Internal Refurbishment \(Change of Use\)](/contracts/ocds-b5fd17-22c262e6-9f52-43d3-9054-6fec036fe46d): Ramsgate Town Council
- [MOPAC London Victim and Witness Service: Pan-London Domestic Abuse Service \(952\)](/contracts/ocds-b5fd17-34d96e76-de9c-43bc-b600-5cf33478a690): Mayor's Office for Policing and Crime
- [Taxi and MPV \(1-8 seats\) - Taxi and MPV \(1-8 seats\)](/contracts/ocds-b5fd17-4b3f5f7d-9963-4085-b6b5-0e7fc9ed486a): East Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6893e7ee-2cdf-4997-acf8-b8983eb2372e-581320)