# P0823 - Welfare Benefits and Debt Advice Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Birmingham City Council](/buyers/birmingham-city-council/contract-awards)
- Published: 26 October 2021
- Planned start: 1 April 2022
- Planned end: 31 March 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 798bc2ce-b95d-426c-a1e3-16d48f47b5f2-480118
- OCID: ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061

## Description

The Council wishes to establish a Contract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document\. The services have been divided into 4 Lots: I\. Face to Face Advice & Area Leadership Role: Four \(4\) individual geographical contracts for North, South, East, West and Central Birmingham\. II\. Telephone Advice Service: A city-wide telephone advice service \(welfare benefits and debt advice\)\. III\. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal\. Lot Service: Lot 1a - Face-to-Face Advice & Area Leadership Role - North Lot 1b - Face-to-Face Advice & Area Leadership Role - South Lot 1c - Face-to-Face Advice & Area Leadership Role - East Lot 1d - Face-to-Face Advice & Area Leadership Role - West & Central Lot 2 - Telephone Advice - Citywide Lot 3 - Tribunal Representation - Citywide The Contract will last for 3 years \(unless terminated under the terms and conditions of contract\. Please note TUPE will apply to this contract\. The TUPE information will be released to you upon receipt of a signed copy of Appendix 3 - TUPE Confidentiality Agreement\. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost\.co\.uk/birminghamcc If you are interested in quoting please click on the following link to access Birmingham City Council's tender Portal: https://in-tendhost\.co\.uk/birminghamcc/ and submit your details to register as a bidder\. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 6th December 2021 using the Supplier Portal\. Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal\. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No

## Related contract awards

- [PBCS Roadmap Items October to December 2026](/contracts/ocds-b5fd17-86db59ec-e9e2-400e-b37d-71c89cc5defc): BIRMINGHAM CITY COUNCIL
- [BCC Devolution and Growth Policy Support](/contracts/ocds-b5fd17-c9b92add-d9fe-4718-878c-4d6228bb7fa9): BIRMINGHAM CITY COUNCIL
- [Oracle 1B Read Only and x2 ATEs](/contracts/ocds-b5fd17-d3317fe7-ecc0-4b22-be99-c5e4fdc37222): BIRMINGHAM CITY COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/798bc2ce-b95d-426c-a1e3-16d48f47b5f2-480118)