# Automated inbound telephony system

> A sourced UK public sector contract award published by YORK TEACHING HOSPITAL NHS FOUNDATION TRUST.

## Key facts

- Buyer: YORK TEACHING HOSPITAL NHS FOUNDATION TRUST
- Supplier: [NETCALL TELECOM LIMITED](/suppliers/netcall-telecom/public-sector-contract-awards)
- Award value: £209,855
- Tender value: £209,855
- Award date: 11 July 2019
- Published: 31 July 2019
- Contract start: 26 July 2019
- Contract end: 31 July 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 3e2a078d-6414-4862-8a56-5a352846906d-304883
- OCID: ocds-b5fd17-6d453def-72e0-40ed-9117-aa74fde45536

## Description

Automated inbound telephony call handling system\. Awarded via Crown Commercial Services framework RM1045 Network Services Lot 4\.

## Related contract awards

- [REPLACEMENT OF ENGINEERING TEST EQUIPMENT - MEDICAL ENGINEERING](/contracts/ocds-b5fd17-e88ebb9c-866c-402c-84f1-a53866870c97) — YORK TEACHING HOSPITAL NHS FOUNDATION TRUST
- [York Teaching Hospital Facilities Management LLP - Clinical Nursing Uniforms](/contracts/ocds-b5fd17-7f37fc5b-1fe2-43b1-8416-752d295bb148) — YORK TEACHING HOSPITAL NHS FOUNDATION TRUST
- [YTHFM LLP - Electrical consumables](/contracts/ocds-b5fd17-2868b79f-3936-423e-bf3f-9f360b646ea2) — YORK TEACHING HOSPITAL NHS FOUNDATION TRUST
- [Microsoft Enterprise Service Agreement - York and Scarborough Teaching Hospitals NHS Trust Foundation\.](/contracts/ocds-b5fd17-9807c552-a5b5-4456-b9a7-57ec9caa89c0) — YORK TEACHING HOSPITAL NHS FOUNDATION TRUST
- [MAINT6403- RFL /NMUH SolutionCare Services and Support Renewal Framework Ref: SBS10175](/contracts/ocds-b5fd17-04b672b6-c875-4bed-bcc9-c56dcfc4fd78) — Partners Procurement Service
- [TS17003 - Supply of an Internally Hosted Contact Centre Telephony and Multi-Channel Solution with Associated Services](/contracts/ocds-b5fd17-238131a3-0b0b-4288-8dd1-21c046d35ed4) — DERBYSHIRE COUNTY COUNCIL
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3e2a078d-6414-4862-8a56-5a352846906d-304883)
