# Debt Recovery Case Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Sheffield City Council](/buyers/sheffield-city-council/contract-awards)
- Contract winner: [Civica UK Ltd](/contract-winners/civica-uk/public-sector-contract-awards)
- Award value: £56,900
- Tender value: £56,900
- Award date: 3 April 2025
- Published: 9 April 2025
- Contract start: 11 April 2025
- Contract end: 10 April 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 19e5119d-9de4-4542-8c5b-ba3bccbbc933-839418
- OCID: ocds-b5fd17-6e4831fb-3534-47da-a016-c8b14ca3f55d

## Description

Automate, manage, streamline tasks and report any debt recovery case type, adhere to regulations, improve service levels and enhance the customer experience in a consistent way\. The decision taken to award this contract was made on 02/04/2025\. The contract award was made as a Call Off from CCS Framework RM6194 Back Office Software \(BOS\) using the Marketpalce catalogue search function which resulted in a single supplier\.

## Related contract awards

- [CX - Environmental](/contracts/ocds-b5fd17-cec429f6-80ae-471f-9282-90a2c0b1adec): Sheffield City Council
- [City Road Cremators Service and Maintenance Contract](/contracts/ocds-b5fd17-6526cf05-8138-4663-9122-b606f2cecda2): Sheffield City Council
- [Project Management Consultant](/contracts/ocds-b5fd17-4c960def-928c-4b0d-8176-fd70342d34b2): Sheffield City Council
- [Canvassing](/contracts/ocds-b5fd17-c57e211d-2744-4273-971c-5f815246978b): Bassetlaw District Council
- [Web Hosted Case Management System](/contracts/ocds-b5fd17-ee78859b-1de7-4a4d-b812-b69941f1a166): BIRMINGHAM CITY COUNCIL
- [Democratic Management System - Ashfield District Council](/contracts/ocds-b5fd17-01bdf472-e040-4caf-bb83-d4aff558d50e): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/19e5119d-9de4-4542-8c5b-ba3bccbbc933-839418)