Active Directory Solution (Health Trust Europe)

Looking to improve the way in which starters and leavers are managed on Active Directory (for 8000 users). Current processes are time consuming and can be on an ad-hoc basis. The IT team have identified the following challenges relating to directory management: • Utilise ESR data for updating Active Directory accounts, including ESR number • Control over the Active Directory account lifecycle from creation to expiration • Reduction in the amount of time spent on user creation and update • A formal method of de-provisioning accounts using ESR termination dates • Delivering a timelier account request service to the Customer