# Apprenticeship Bundle 2 Lot 1 - Customer Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M REVENUE & CUSTOMS](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [Babington Business College](/contract-winners/babington-business-college/public-sector-contract-awards)
- Award value: £5,064,375
- Tender value: £5,064,375
- Award date: 2 October 2025
- Published: 6 May 2026
- Contract start: 2 October 2025
- Contract end: 1 April 2031
- Stage: awarded
- Procurement category: services
- Notice ID: bbbb13fe-e3ef-41ae-936f-bf83336d95a9-896018
- OCID: ocds-b5fd17-70373318-a639-4111-a7b1-00a95172cf97

## Description

To Provide HMRC with the following: Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071\. This notice is being published retrospectively following a housekeeping review of procurement records\. The contract was awarded in October 2025, and this notice is issued to ensure that the Contracts Finder record is complete\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bbbb13fe-e3ef-41ae-936f-bf83336d95a9-896018)