# P0823 - Welfare Benefits and Debt Advice Service - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Birmingham City Council](/buyers/birmingham-city-council/contract-awards)
- Contract winner: Birmingham Citizens Advice Bureau Service Ltd
- Award value: £667,500
- Award date: 3 February 2022
- Published: 20 April 2022
- Contract start: 1 April 2022
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 6a74a83c-2a3c-41af-abf4-aecfd771a864-530209
- OCID: ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1

## Description

The Council wishes to establish a Contract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document\. The services have been divided into 4 Lots: I\. Face to Face Advice & Area Leadership Role: Four \(4\) individual geographical contracts for North, South, East, West and Central Birmingham\. II\. Telephone Advice Service: A city-wide telephone advice service \(welfare benefits and debt advice\)\. III\. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal\. Lot Service: Lot 1a - Face-to-Face Advice & Area Leadership Role - North Lot 1b - Face-to-Face Advice & Area Leadership Role - South Lot 1c - Face-to-Face Advice & Area Leadership Role - East Lot 1d - Face-to-Face Advice & Area Leadership Role - West & Central Lot 2 - Telephone Advice - Citywide Lot 3 - Tribunal Representation - Citywide The Contract will last for 3 years \(unless terminated under the terms and conditions of contract\. Please note TUPE will apply to this contract\. The TUPE information will be released to you upon receipt of a signed copy of Appendix 3 - TUPE Confidentiality Agreement\. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost\.co\.uk/birminghamcc If you are interested in quoting please click on the following link to access Birmingham City Council's tender Portal: https://in-tendhost\.co\.uk/birminghamcc/ and submit your details to register as a bidder\. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 6th December 2021 using the Supplier Portal\.

## Related contract awards

- [BCC Devolution and Growth Policy Support](/contracts/ocds-b5fd17-c9b92add-d9fe-4718-878c-4d6228bb7fa9): BIRMINGHAM CITY COUNCIL
- [Oracle 1B Read Only and x2 ATEs](/contracts/ocds-b5fd17-d3317fe7-ecc0-4b22-be99-c5e4fdc37222): BIRMINGHAM CITY COUNCIL
- [Brindley Delivery Partner](/contracts/ocds-b5fd17-7f717d6f-6f98-41bb-a334-fc9e74a95da9): BIRMINGHAM CITY COUNCIL
- [P0611 - Welfare Benefit and Debt Advice Services - AWARD](/contracts/ocds-b5fd17-8c9f65de-cf42-4f01-8c55-77acbacca2dc): Birmingham City Council
- [C0224 Legal Entitlement Advice Services \(LEAS\) - AWARD](/contracts/ocds-b5fd17-76935c39-adc9-11e6-9901-0019b9f3037b): Birmingham City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6a74a83c-2a3c-41af-abf4-aecfd771a864-530209)