# CRM Implementation Partner

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Blood Services South West
- Contract winner: [Capgemini UK plc](/contract-winners/capgemini-uk/public-sector-contract-awards)
- Award value: £5,000,000
- Tender value: £5,000,000
- Award date: 5 June 2018
- Published: 11 January 2019
- Contract start: 4 July 2018
- Contract end: 3 July 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 508140ef-2f4f-4a37-a8db-b595b31f12b0-263244
- OCID: ocds-b5fd17-70bf258a-b093-4cec-8f1f-530c9568559d

## Description

\*\* Awarded contract \*\* NHSBT have engaged a supplier to support implementation of their CRM Platform to include requirement capture, solution architecture, design, development and implementation\.

## Related contract awards

- [Risk Management platform](/contracts/ocds-b5fd17-27016473-f6fc-4f8f-97a9-6f6d162af91b): Blood Services South West
- [E-rostering and payroll solution support contract](/contracts/ocds-b5fd17-d8acb46b-e75f-421d-bb9c-88f0835b10a5): Blood Services South West
- [Supplier Knowledge Management System](/contracts/ocds-b5fd17-6874defa-96f9-4ee5-9b9b-067ebc9e5bf4): Blood Services South West
- [Service Management Maturity](/contracts/ocds-b5fd17-7ce7a3a6-1be9-419c-b5a7-da6a2655b44d): National Highways Limited
- [VAT PDF and CAS Proxy Service](/contracts/ocds-b5fd17-014c78f9-3d33-44e3-b42e-78c39b1e5fca): H M REVENUE & CUSTOMS
- [COTAX Modernisation](/contracts/ocds-b5fd17-8e6b5a6c-acb5-4c9e-accf-ff30c6901d1f): H M REVENUE & CUSTOMS

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/508140ef-2f4f-4a37-a8db-b595b31f12b0-263244)