# Customer Relationship Management \(CRM\) Tool - for GDPR

> A sourced UK public sector contract award published by The Planning Inspectorate.

## Key facts

- Buyer: [The Planning Inspectorate](/buyers/the-planning-inspectorate/contract-awards)
- Supplier: SALESAGILITY LIMITED
- Award value: £27,700
- Tender value: £27,700
- Award date: 18 August 2023
- Published: 5 September 2023
- Contract start: 1 September 2023
- Contract end: 31 August 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 1575b8f8-7b52-42ad-a596-7c98763598c9-677679
- OCID: ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227

## Description

Crown Commercial service - GCloud 13 Framework Agreement RM1557\.13 Lot 2 Cloud Software Call-Off Contract Provision of a Customer Relationship Management \(CRM\) system to support Planning Inspectorate data management and compliance with GDPR/DPA 2018 and provide a central repository of all our Records of Processing Activities \(ROPA's\) data sharing agreements and asset register for all business units across the organisation\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1575b8f8-7b52-42ad-a596-7c98763598c9-677679)
