# Freshworks - IT service management tool

> A sourced UK public sector contract award published by whg.

## Key facts

- Buyer: [whg](/buyers/whg/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £88,128
- Tender value: £100,000
- Award date: 29 March 2024
- Published: 29 April 2024
- Contract start: 31 March 2024
- Contract end: 30 March 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 585e6c05-8292-4400-b990-67baea7763d6-745828
- OCID: ocds-b5fd17-718ff8d5-9c93-4a5d-9e48-cf45850c7e8b

## Description

whg has awarded a contract for IT service management tool to Freshworks\.

## Related contract awards

- [Lift Servicing and Maintenance 2025](/contracts/ocds-b5fd17-2ef58e6f-8efa-4a63-8425-44a9b79df8cf) — whg
- [Learning Management System \(LMS\)](/contracts/ocds-b5fd17-b6c8d935-41be-474d-a262-3b0fdf1858e2) — whg
- [Travel Management Services](/contracts/ocds-b5fd17-66ecef51-4136-43e0-a025-1b7b8f677513) — whg
- [Asbestos Roof Removal Works \(Disrepair\)](/contracts/ocds-b5fd17-a839787f-95c3-4ce9-9031-18cde8657006) — whg
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) — Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0) — The Princess Alexandra Hospital NHS Trust
- [Workforce, Training and Education IT Service Desk](/contracts/ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7) — NHS England
- [Fortinet Licencing](/contracts/ocds-b5fd17-4e8dab12-5983-4beb-a50d-396e821d4998) — London Ambulance Service NHS Trust
- [Black and High Visibility and Waterproof Clothing](/contracts/ocds-b5fd17-03f7be99-accf-4e93-a6aa-7155e96cd705) — The Police, Fire, and Crime Commissioner for Essex, The Police and Crime Commissioners for Bedfordshire, Cambridgeshire, Hertfordshire, Kent, Norfolk and Suffolk
- [GB-Fylde: TPPL Wyre Council HCC Lot 4 - 2 x 3\.5t Compact Sweepers \(32299\)](/contracts/ocds-b5fd17-84810b0d-10d7-413f-a32e-04110b3f1c7b) — Wyre Council
- [GB-Fylde: TPPL Wyre Council NEPO HGV Lot 3 - 1 x 16t Twin Engine Powered Road Sweeper \(32300\)](/contracts/ocds-b5fd17-08aa2e00-b2eb-45c1-9db1-7a760ba5f5af) — Wyre Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/585e6c05-8292-4400-b990-67baea7763d6-745828)
