# ITEP0806 - ServiceNow Implementation Services

> A sourced UK public sector contract award published by National Highways.

## Key facts

- Buyer: [National Highways](/buyers/national-highways/contract-awards)
- Supplier: [UP3 Services Limited](/suppliers/up3-services/public-sector-contract-awards)
- Award value: £2,600,000
- Tender value: £2,600,000
- Award date: 12 July 2024
- Published: 9 August 2024
- Contract start: 15 July 2024
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: dce80bff-e93e-4e75-bfc7-e312ac541644-776159
- OCID: ocds-b5fd17-71993da3-dad8-4d65-beb3-1250e73097d1

## Description

ITEP0806 - ServiceNow Implementation Services The outcomes that the proposal is seeking to achieve include improved availability and performance of National Highways' operational technology, which will support the safe and efficient operation of the motorway and trunk road network\. The investment will also enable National Highways to make data-driven decisions, improve the efficiency and effectiveness of its operations, and deliver better services to customers and stakeholders\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dce80bff-e93e-4e75-bfc7-e312ac541644-776159)
