# Cloud Based Contact Centre

> A sourced UK public sector contract award published by First Ark Group.

## Key facts

- Buyer: First Ark Group
- Supplier: [SOCIAL TELECOMS C\.I\.C\.](/suppliers/social-telecoms-c-i-c/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 14 March 2021
- Published: 22 April 2021
- Contract start: 15 March 2021
- Contract end: 15 June 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 13bd42c4-a6b5-49df-b246-a1c4d87273a6-428092
- OCID: ocds-b5fd17-71aff88d-86d6-4d2f-ba96-802e6785ec8f

## Description

Livv Housing have contracted for the implementation of Unified Communication as a Service \(UCaaS\) and/or Contact Center as a Service \(CCaaS\) solutions\. This contract is a direct award from the PFH Telecommunication and Associated Services Framework \(Lot 1a\) thus the closing date and time entered for this notice are purely indicative as they are required information on the Contracts Finder form\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/13bd42c4-a6b5-49df-b246-a1c4d87273a6-428092)