# The Provision of a Customer Satisfaction Measurement and Reporting Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Contract winner: [KPMG LLP](/contract-winners/kpmg/public-sector-contract-awards)
- Award value: £3,735,250
- Tender value: £3,735,250
- Award date: 27 March 2023
- Published: 13 February 2025
- Contract start: 30 March 2023
- Contract end: 31 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: d6872c3c-9762-4b84-a7f9-5d00bb062984-818004
- OCID: ocds-b5fd17-72293d35-d222-46d1-b391-ee6d80862835

## Description

Crown Commercial Service \(CCS\) is seeking proposals for a single expert partner who has the capability and expertise to design, implement, deliver and embed a new customer and supplier satisfaction measurement, surveying and reporting solution for CCS\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d6872c3c-9762-4b84-a7f9-5d00bb062984-818004)