# Service Operations - Operational Delivery Capability

> A sourced UK public sector contract award published by HIGHWAYS ENGLAND COMPANY LIMITED.

## Key facts

- Buyer: HIGHWAYS ENGLAND COMPANY LIMITED
- Supplier: [ALPINE RESOURCING LIMITED](/suppliers/alpine-resourcing/public-sector-contract-awards)
- Award value: £500,000
- Tender value: £500,000
- Award date: 10 May 2021
- Published: 18 October 2021
- Contract start: 10 May 2021
- Contract end: 10 June 2022
- Stage: awarded
- Procurement category: services
- Notice ID: f18bfb4e-7ec5-4264-ab76-302a24d25335-477634
- OCID: ocds-b5fd17-73a9f989-5d72-40c1-9596-522cb2726c10

## Description

Align Service Operations to a service-aligned mode of operation, driving improvements in outcomes to users and optimising hand-offs between Service Operations and the rest of the IT Additional information: Name of Framework Framework Schedule 6 \(Order Form Template and Call-Off Schedules\)

## Related contract awards

- [Microsoft Surface Hub Refresh](/contracts/ocds-b5fd17-86afd5ff-0c81-4369-baec-aa5fd9bf3bb4) — HIGHWAYS ENGLAND COMPANY LIMITED
- [Ontology Visualisation phase 2](/contracts/ocds-b5fd17-11d225b5-2db4-4969-9a8c-fd34f3144ab9) — HIGHWAYS ENGLAND COMPANY LIMITED
- [Cloud Data Catalogue](/contracts/ocds-b5fd17-364b1d97-b720-4b2a-9406-da85a238118d) — HIGHWAYS ENGLAND COMPANY LIMITED
- [IT Desk Top Equipment for return to office](/contracts/ocds-b5fd17-5b3987d3-eb79-443c-addf-098b70983aa8) — HIGHWAYS ENGLAND COMPANY LIMITED
- [Provision of economic business cases](/contracts/ocds-b5fd17-adfced2d-54bd-44b8-9ed5-0968500fd155) — Erewash Borough Council
- [Specialist Support for Digital](/contracts/ocds-b5fd17-3cbbeb58-534e-4304-a586-fb7d7b91f246) — THE DEPARTMENT FOR TRANSPORT
- [Capability Managed Service](/contracts/ocds-b5fd17-d6a32c1e-3913-4dcb-9f78-be5fab482a41) — LIVESTOCK INFORMATION LIMITED
- [Interim Senior Delivery Manager](/contracts/ocds-b5fd17-d93eb372-0164-4d4f-bfe4-bb4692187631) — Maritime & Coastguard Agency
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-88a2edd4-8980-4b30-90b2-cd06e6f272dd) — East Sussex County Council
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [Technology Delivery Partner 2026](/contracts/ocds-b5fd17-2a03f0e3-ff79-468b-bffc-b6123bf61fb0) — GOVERNMENT PROPERTY AGENCY
- [QBE092 09:00 2026-08-24 Brandon & Lakenheath to West Suffolk College, Bury St Edmunds - 6-seater and a Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-c26c4d20-3bb7-4548-9459-91f832bd3c38) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f18bfb4e-7ec5-4264-ab76-302a24d25335-477634)