# Research & Evaluation for Customer and Claimant Communications

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Contract winner: [Ipsos Mori](/contract-winners/ipsos-mori/public-sector-contract-awards)
- Award value: £100,000
- Award date: 1 February 2017
- Published: 14 February 2017
- Contract start: 2 February 2017
- Contract end: 1 February 2020
- Stage: awarded
- Procurement category: services
- Notice ID: edfb8bd4-d121-4594-9ad6-68d1fb57d179-130383
- OCID: ocds-b5fd17-755ce0ab-8a68-492f-a29f-b86d2e4ffb08

## Description

The Department for Work and Pensions \(DWP\), Operational External Communications \(hereafter referred to as the Authority\) requires research and evaluation for all the Authority communication customer channels and claimant facing letters, leaflets, forms, websites, videos, posters and SMS texts\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/edfb8bd4-d121-4594-9ad6-68d1fb57d179-130383)