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Contract award record

Agent Webinars

Notice details

Published
Category
Not specified
Buyer region
London

Public buyer and contract winner

awarded to

Contract winner

IPSOS MORI

Award value£21,327

  1. Awarded
    Completed
  2. Start
    Completed
  3. End
    Completed

Work description

Assignment under the Market Research Framework MR130001.

This research will explore the impact of webinar participation on tax agent behaviour and the resulting broader business impact for their organisation and for their clients. The findings will be used to help HMRC ensure adequate resource is directed towards agent webinar services and identify ways to optimise these services to improve the customer experience.

Related awards

Source: Contracts Finder · Notice 03aafa0c-bf40-493f-b889-7fa21e3798c7-176934

View source notice