Direct Payments Support Service

The Care Act (2014) places a duty on all local authorities to ensure that every adult assessed as being eligible for funded care and support can access a Personal Budget (PB), which is sufficient to meet their assessed needs. Direct Payments (DP) are the established route by which an individual can receive their allocated budget if they prefer to arrange their own support rather than receive a commissioned service.

The DP Support Service enables access to information, advice, and signposting. The current Direct Payment Support service contract is being varied for a further five months 15 days from 17th October 2024 until 31st March 2025 to allow the completion of a tender exercise.