# Contact Centre Software

> A sourced UK public-sector contract award published by Great Places Housing Group.

## Key facts

- Public buyer: [Great Places Housing Group](/buyers/great-places-housing-group/contract-awards)
- Tender value: £250,000
- Published: 18 November 2016
- Contract start: 1 July 2016
- Contract end: 30 June 2019
- Stage: open_tender
- Procurement category: services
- Notice ID: d4a9425e-6e68-4767-b355-86347aa48e4c-91436
- OCID: ocds-b5fd17-76644d2d-adc9-11e6-9901-0019b9f3037b

## Description

Contact Centre Management Software\. A system that allows for 60 concurrent call handlers to include licensing, reporting and real time information, call handler management and CRM integration\.

## Related contract awards

- [Fire Safety Equipment Testing, Servicing and Maintenance](/contracts/ocds-b5fd17-39d29abf-d242-4200-a73b-d5226e3d264f): Great Places Housing Group
- [Communal Laundry Machines \(Maintenance & Supply\)](/contracts/ocds-b5fd17-a20fd088-13e0-4bbd-940d-dc13d52f075f): Great Places Housing Group
- [Compliance Assurance Software](/contracts/ocds-b5fd17-77887e99-561c-4b76-b03c-083660abd062): Great Places Housing Group
- [Taxi and MPV \(1-8 seats\) - Taxi and MPV \(1-8 seats\)](/contracts/ocds-b5fd17-26e76725-0f7a-4eff-b015-26e73dabe7e2): East Sussex County Council
- [Replacement External and Internal Doors within the Cambourne Community Hub Building\.](/contracts/ocds-b5fd17-e242dacd-df16-4762-a4f7-52223e7504b7): Community Centre
- [Construction of a new bus depot in Kitts Green](/contracts/ocds-b5fd17-1b190647-88d2-4ea5-a5a0-b8b86f6b7daa): West Midlands Combined Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d4a9425e-6e68-4767-b355-86347aa48e4c-91436)