Free-Flow Charging (FFC) Management Information (MI) Data Hub

The first generation of the Dartford Crossing road-user charging service will transition to the second generation by November 2022. In doing so, new service providers will be implemented within the three packages below, with each to be delivered as a complete managed service:

Package A - Road-User Charging Services Package B - UK Enforcement Services Package C - Non-UK Enforcement Services

In support of the above, there is a need for a new Highways England capability to produce end-to-end management information for the organisation from across the three new service providers. This new capability will be delivered by the FFC MI Data Hub.

This contract relates to the building and development of the new Free Flow Charging MI Data Hub which will provide one-view reporting across all service delivery packages and will serve as the repository for management information from the first-generation Dart Charge service.