L17068-T-RC Airport Quality Survey Fieldwork

London Luton Airport is seeking an experienced professional fieldwork agency to undertake 350 satisfaction survey forms per quarter (average 116 per month) interacting with departing passengers within the Departures areas of the airport.

Bidders are required to provide prices for 2 options. Option 1: 3 year contract Option 2: 2 Year with the option to extend for an additional 1 year (2+1)

Additional information: To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at:

https://in-tendhost.co.uk/llaol

All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual.

During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom.

Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button.

Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions.

We accept no liability if you have not expressed an interest in the tender

Is a Recurrent Procurement Type? : No