# Borders & Trade - Live Services Partner

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [MASTEK \(UK\) LTD\.](/contract-winners/mastek-uk/public-sector-contract-awards)
- Award value: £21,000,000
- Tender value: £21,000,000
- Award date: 2 October 2023
- Published: 4 October 2023
- Contract start: 3 October 2023
- Contract end: 2 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 502f4690-3269-4431-81a6-25b9f3558b3c-685193
- OCID: ocds-b5fd17-77fffcc9-68d3-4a98-87c7-38245bc83f28

## Description

This Call Off Contract, under CCS Framework RM1557\.13 \(G-Cloud 13\), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders & Trade teams\. Some of the services in-scope are categorised as Critical National Infrastructure \(CNI\) services, and therefore 24/7 support is required in relation to these\. The Supplier will work with developers to support project teams transitioning new services to live\. Activities include \(but not limited to\): testing, monitoring, deployment & release\. The Contract Value is calculated as: Total \(potential\) max\. value - £21M \(which comprises of:\) - Initial 12 month term max\. value - £14M - Potential 6 month extension max\. value - £7M

## Related contract awards

- [Optimizely Experimentation Platform Renewal](/contracts/ocds-b5fd17-3ca2626c-bb38-4dd8-b7f8-b38990f76d70): H M REVENUE & CUSTOMS
- [PATH DELIVERY PHASE 2](/contracts/ocds-b5fd17-c9137c48-f62b-465a-adf1-a61d175fc829): H M REVENUE & CUSTOMS
- [TPC STRATEGIC DELIVERY PARTNER](/contracts/ocds-b5fd17-4310452a-3d86-46ea-b34d-f2f93f29decb): H M REVENUE & CUSTOMS
- [ServiceNow Licences](/contracts/ocds-b5fd17-e5ce62cd-b0bf-4ddf-a7ce-d59eb7a743ab): DSIT
- [Award of a Call Off Contract for the provision of Application Development and Environment Service](/contracts/ocds-b5fd17-2e3a5b59-e752-4b9e-9017-2c4ccf6cee93): Home Office
- [Digital Screening - Digital Leadership](/contracts/ocds-b5fd17-88bc0055-a648-4be0-a183-344d3e319a3a): NHS England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/502f4690-3269-4431-81a6-25b9f3558b3c-685193)