# Revenues Service - Options Appraisal

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough Of Lambeth](/buyers/london-borough-of-lambeth/contract-awards)
- Tender value: £20,000
- Published: 29 November 2021
- Planned start: 24 January 2022
- Planned end: 21 March 2022
- Stage: open_tender
- Procurement category: services
- Notice ID: e5419400-9e52-4675-af8f-63ab9250140c-489569
- OCID: ocds-b5fd17-783d03c8-4f91-41b8-9e99-83eb62f944d2

## Description

Our Vision: We make access to all council services simple for all, ensure that we offer a quality customer-focused service end-to-end, and enable maximum self-service for those that can: Strategic Objective 1: To deliver an improved and consistent customer experience\. Strategic Objective 2: Design our services in such a way that makes them easy to access, whilst delivering the right outcomes in the most efficient way possible\. Strategic Objective 3: To invest in technology to enable us to deliver services in a way that meets your expectations\. Strategic Objective 4: Create the environment, facilities and advocacy to support those that Scope of Services: Lambeth has a contract with third party to provide Revenue's collection and customer services concerning council tax and non-domestic rates, corporate services, and housing\. This contract was extended in 2017 and runs through to November 2026\. We are currently looking to appoint a suitably experienced consultant to assist the Council with a high-level options analysis of service delivery options for the Council's Revenues collection service \(Council Tax and Business Rates\)\. The provider should produce a High-level Options analysis which should consist of the following components: • Market Review • Analysis of options • Financial Analysis • Overall Strategy and possible implementation outlines • Recommendations

## Related contract awards

- [Provision of infrastructure and capacity building for voluntary & community sectors](/contracts/ocds-b5fd17-60a3f062-a796-4a5c-ae68-1ab735328f40): London Borough of Lambeth
- [Ferndale Leisure Centre Mini Golf Course](/contracts/ocds-b5fd17-378934f9-3951-4de9-a40b-bee8e7bec835): London Borough of Lambeth
- [Brixton Recreation Centre Ten Pin Bowling Lane](/contracts/ocds-b5fd17-f13c4f5e-c995-4bea-ba56-5346e6136a2c): London Borough of Lambeth

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e5419400-9e52-4675-af8f-63ab9250140c-489569)