# 402\_20 Language Services

> A sourced UK public sector contract award published by ESPO.

## Key facts

- Buyer: [ESPO](/buyers/espo/contract-awards)
- Supplier: [AA Global Language Services Ltd](/suppliers/aa-global-language-services/public-sector-contract-awards)
- Award value: £80,000,000
- Tender value: £80,000,000
- Award date: 30 June 2020
- Published: 5 August 2020
- Contract start: 1 July 2020
- Contract end: 30 June 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 73d42818-9e99-4b33-9720-e151b1afdf20-374271
- OCID: ocds-b5fd17-78a2c639-8a63-45ff-86da-f5745e01d931

## Description

ESPO \(in partnership with YPO\) is seeking to establish a framework agreement with a number of service providers for the provision of Language services\. The key aim of the framework will be to promote cost savings and create efficiencies by providing customers access to pre-approved service providers whom they may appoint using a simple and streamlined procurement process\. Lot 1: Managed Services for Language Services Lot - A fully managed service encompassing a large range of customer needs regarding language support services, generally based upon a combination or all of the remaining framework lots\. This lot will be divided into three sub-lots to accommodate varying needs of following customers' groups: 1a Police 1b Health 1c Local Government and Wider Public Sector Lot 2: Face to Face Interpretation Services \(Spoken\) Lot 3: Face to Face Interpretation Services \(Non-Spoken\) Lot 4a; Telephone Interpretation Services Lot 4b: Video Interpretation Services \(Spoken\) Lot 4c: Video Interpretation Services \(Non-Spoken\) Lot 5: Translation, Transcription and Additional Services The framework agreement has the option to extend for up to a further 24 months\. The total estimated value stated includes the option period\. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement\. As a Central Purchasing Body as defined by the EU Procurement Directive 2014/24/EU, the Framework Agreement is open for use by Public Bodies \(defined at https://www\.espo\.org/ESPO/media/Documents/FAQs/ESPO-s\_powers\_to\_trade\_\_website\_-2016-12-22\.pdf\) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments \(including Academies\); Central Government Departments and Agencies; Police, Fire &amp; Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament\. Details of the classification of end user establishments and geographical areas are available at: http://www\.espo\.org/About-us-%281%29/FAQs/Legal To tender: \(a\) Go to www\.eastmidstenders\.org, \(b\) Register \(c\) Search for tender opportunity '402\_20' d\) Express an interest \(e\) Download the tender from the website\. Please note: the deadline for submission of tenders is 12:00 noon, 07/02/2020\. Additional information: The following information is applicable to all lots: - ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector\. The successful Supplier may be asked to enter into an additional separate framework agreement \(the Second Framework\) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself\. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation\. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation\. Accordingly, this is provided for bidders' information only\. To tender: \(a\) Go to www\.eastmidstenders\.org,\(b\) Register \(c\) Search for tender opportunity '402\_20' d\) Express an interest \(e\) Download the tender from the website\. Please note: the deadline for submission of tenders is 12:00 noon, 07/02/2020\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/73d42818-9e99-4b33-9720-e151b1afdf20-374271)
