# NHS T&T: Provision of Customer Insight Lead \(2 roles\) \(1155 Ipsos MORI\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Department of Health and Social Care : Department of Health and Social Care
- Contract winner: [MARKET & OPINION RESEARCH INTERNATIONAL LIMITED](/contract-winners/market-opinion-research-international/public-sector-contract-awards)
- Award value: £76,581
- Tender value: £76,581
- Award date: 15 February 2021
- Published: 19 March 2021
- Contract start: 16 February 2021
- Contract end: 14 May 2021
- Stage: awarded
- Procurement category: services
- Notice ID: e87b757a-2ffd-4a64-8f2a-edadd87981fa-421814
- OCID: ocds-b5fd17-78e5835e-ce47-4583-b034-6404b26dfb4c

## Description

Requirement for two Customer Insight Leads\. One Customer Insight Lead will establish a Voice of the Customer programme across Test & Trace, eliciting user feedback at appropriate points across the programme and providing best practice in survey design\.

## Related contract awards

- [Managed Quarantine - Security and Support Services](/contracts/ocds-b5fd17-03a4f0de-1679-4d46-9675-7d283580b23b): Department of Health and Social Care : Department of Health and Social Care
- [Managed Quarantine - Security and Support Services](/contracts/ocds-b5fd17-7b3ecb96-4f46-462a-a25a-972fc2debf41): Department of Health and Social Care : Department of Health and Social Care
- [Managed Quarantine - Security and Support Services](/contracts/ocds-b5fd17-fc7a69a5-cd05-4ba7-bc25-28f3a4514e5b): Department of Health and Social Care : Department of Health and Social Care
- [project\_18365 - CCE Freedom of Expression](/contracts/ocds-b5fd17-dc2c836b-fb94-437f-867d-9b0cae7261a4): Home Office
- [PS21069 - Help to Grow Management Evaluation](/contracts/ocds-b5fd17-f96d9cbb-0c22-4749-b260-ba63fb63848f): UK SHARED BUSINESS SERVICES LIMITED
- [Data Marketing and Pricing Research](/contracts/ocds-b5fd17-8d9b506b-1919-4f17-8c4d-9f5491e22b7e): HM Land Registry

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e87b757a-2ffd-4a64-8f2a-edadd87981fa-421814)