# Young People's Face to Face and Online Counselling Service in Knowsley

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Knowsley Council](/buyers/knowsley-council/contract-awards)
- Contract winner: ZunTold
- Award value: £794,733
- Tender value: £795,000
- Award date: 3 November 2023
- Published: 13 December 2023
- Contract start: 1 April 2024
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 16b5178f-9a70-4f82-b1d9-c878f33e7841-706928
- OCID: ocds-b5fd17-78ef33be-75d6-4f87-8d41-58cc67c22617

## Description

Knowsley Council seeks to work with an organisation to provide a high quality 1 to 1, face to face counselling Service for 11 to 19 year olds in the Borough \(and for those up to age 25 where there are additional needs\) and an online counselling provision for 11 to 19 year olds \(and up to age 25 for young people with additional needs\)\.\\r \\r Face to Face Counselling Service\\r This Service will be delivered to all 11 to 19 year-olds attending a Knowsley school\. The Provider should deliver a range of proven interventions such as cognitive behaviour therapy, behaviour therapy and motivational interviewing and will be required to be associated with the appropriate affiliations for counselling such as BACP \(British Association of Counselling and Psychotherapy\)\. The Provider will have a successful proven track record of delivering counselling services to children and young people\.\\r \\r Online Counselling Service\\r The Provider will establish a confidential, online counselling provision for 11 to 19 year olds \(and up to age 25 for young people with additional needs\) who are a Knowsley resident\. Support will be available via online facilities such as messaging, instant chat with a counsellor, text messaging and moderated message boards and forums\.\\r \\r Adults Online Counselling Service\\r Although not part of this current opportunity, the Council reserves the right to expand the scope of the services to include provision to adults\. This may be through the same system as that used for Young People or may be through a separate \(but similar\) system\. This optional extra may be taken up by the Council at any time during the term and will follow the Change Control Process as set out in the Terms and Conditions\.\\r Additional information: Tenders must be submitted electronically via the internet using the Council's electronic tendering system, The Chest at www\.the-chest\.org\.uk by the deadline\. If your company requires any technical support in relation to the submission of its tender via The Chest, please contact The Chest helpdesk on ProContractSuppliers@proactis\.com \(managed by ProActis\) during business hours of 08:30 to 17:30, Monday to Friday \(excluding public/statutory holidays\) by following the instructions in the Supplier Support section of The Chest portal

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/16b5178f-9a70-4f82-b1d9-c878f33e7841-706928)