# BT186 - RM1557\.14 - User Research Tool

> A sourced UK public sector contract award published by Westminster City Council.

## Key facts

- Buyer: [Westminster City Council](/buyers/westminster-city-council/contract-awards)
- Supplier: [Usertesting Technologies Limited](/suppliers/usertesting-technologies/public-sector-contract-awards)
- Award value: £83,000
- Tender value: £83,000
- Award date: 23 December 2024
- Published: 20 January 2025
- Contract start: 2 January 2025
- Contract end: 1 January 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 88d6524d-1d36-4861-b71e-c0b37e34dc74-818491
- OCID: ocds-b5fd17-7a1c10f4-bc9d-4a4b-8caf-25e91c5729d5

## Description

WCC Digital & Innovation Research and Design team are seeking an automated User Research Tool for benchmarking changes made to digital tools, demonstrate effectiveness of service team work whilst showing a way of conducting research at the scale required to provide robust findings\. This allows the team to show effective ways of conducting certain types of research which require software to be able to undertake such as tree tests\.

## Related contract awards

- [Development Pipeline Programme planning consultant - Mayne House](/contracts/ocds-b5fd17-2058fba0-7d1e-4626-975f-599d7c020224) — Westminster City Council
- [Development Pipeline Programme planning consultant - Brunel](/contracts/ocds-b5fd17-202793f3-89a0-41db-947a-601382988358) — Westminster City Council
- [Development Pipeline Programme planning consultant - Queen Mother](/contracts/ocds-b5fd17-962d2b22-8336-4709-a793-96e99bcba929) — Westminster City Council
- [Development Pipeline Programme planning consultant - Small Sites](/contracts/ocds-b5fd17-01e9a060-c870-4693-bce5-bbacefc6d95d) — Westminster City Council
- [Translation & Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse & Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/88d6524d-1d36-4861-b71e-c0b37e34dc74-818491)