# Contact Centre as a Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Buckinghamshire Council](/buyers/buckinghamshire-council/contract-awards)
- Contract winner: [8x8 UK Limited](/contract-winners/8x8-uk/public-sector-contract-awards)
- Award value: £494,036
- Tender value: £700,000
- Award date: 21 April 2021
- Published: 3 June 2021
- Contract start: 25 May 2021
- Contract end: 24 May 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 80dae820-7916-4011-9e73-4bfc3ac3b16b-440903
- OCID: ocds-b5fd17-7a765193-5f28-4456-8c84-36dff78576ef

## Description

Contact Centre platform - automatic call distribution solution\.

## Related contract awards

- [Kingsbrook Secondary School Phase 2 - 8 FE Extension - Contractor - DN700556](/contracts/ocds-b5fd17-b46845e6-ccc0-402f-8295-5b72c913f59d): Buckinghamshire Council
- [Hampden Fields Primary School 3FE - Principal Contractor DN793213](/contracts/ocds-b5fd17-82f6c942-b4aa-43c7-b80e-9582c264cd76): Buckinghamshire Council
- [Chalfont St Giles Junior School](/contracts/ocds-b5fd17-be157243-8b6e-4077-8a10-7adbceb85037): Buckinghamshire Council
- [Voip Telephony](/contracts/ocds-b5fd17-7c8b849d-b8e6-49fb-bb74-26c8b4b1ac56): ST ALBANS CITY AND DISTRICT COUNCIL
- [Student Services Contact Cloud Centre \(2026- 2029\)](/contracts/ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905): University of Bristol
- [Contact Centre Telephony](/contracts/ocds-b5fd17-9ff43770-3aa1-4d73-a2d4-0abf9d6127fb): Lichfield District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/80dae820-7916-4011-9e73-4bfc3ac3b16b-440903)