# Video Consultation Service - ServiceNow CRM Tool

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: NHS Improvements
- Contract winner: [SOFTCAT PLC](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £204,892
- Tender value: £204,892
- Award date: 16 July 2020
- Published: 29 September 2020
- Contract start: 1 July 2020
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: ef0302a9-5657-4f1a-9c02-00948740b9ea-384096
- OCID: ocds-b5fd17-7af02996-c448-4b72-9314-71ff83cd2a9b

## Description

As part of the COVID19 response the Video Consultation Service Programme accelerated its delivery into live the AttendAnywhere Video Consultation solution\. As part of this delivery there was a requirement for a support function to provide telephone, email and web knowledge support to clinicians using the service\. Additional information: n/a

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ef0302a9-5657-4f1a-9c02-00948740b9ea-384096)