# The supply of a Cisco Webex Contact Centre and Direct Routing supporting infrastructure for Teams Phone

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bristol City Council](/buyers/bristol-city-council/contract-awards)
- Tender value: £4,500,000
- Published: 23 March 2022
- Planned start: 30 June 2022
- Planned end: 29 June 2027
- Stage: open_tender
- Procurement category: services
- Notice ID: 5a5e5613-c5ec-4d79-9c0a-e786bf17c07c-520972
- OCID: ocds-b5fd17-7af0766c-61f6-423a-8f1a-d164b8036192

## Description

Bristol City Council wishes to appoint a provider for the supply of a Cisco WebEx Contact Centre Solution, Microsoft Teams Phone Direct Routing and the supporting SIP Trunking infrastructure\. The council is wishing to procure Software as a Service \(SaaS\) licensing, alongside associated services including but not limited to implementation & support, alongside partner services & provision\. The contract term will be 5 years, with 2x1 year optional extensions\. The period for responses to this tender is 28/03/2022 - 06/05/2022 inclusive\.

## Related contract awards

- [Fire Strategy, Fire Strategy Drawings and the Fire & Emergency file\. Eccleston House\.](/contracts/ocds-b5fd17-c5cf1124-ffd9-4539-907f-1565c5e42cb0): Bristol City Council
- [Fire Strategy, Fire Strategy Drawings and the Fire & Emergency file\. Phoenix House\.](/contracts/ocds-b5fd17-9ba83506-86bb-4e88-b7d2-f206e3804eba): Bristol City Council
- [Barton House - Desktop Asset Assessment](/contracts/ocds-b5fd17-7e91fa22-24d4-4327-acfa-c2f0191bfe44): Bristol City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5a5e5613-c5ec-4d79-9c0a-e786bf17c07c-520972)