# GB-Glasgow: Establishing a Customer Experience Function & Strategy

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Student Loans Company](/buyers/student-loans-company/contract-awards)
- Contract winner: [Baringa Partners LLP](/contract-winners/baringa-partners/public-sector-contract-awards)
- Award value: £250,000
- Tender value: £250,000
- Award date: 1 February 2021
- Published: 9 February 2021
- Contract start: 8 February 2021
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 12cfbed1-0c8c-4e53-9a8c-39be5851e84b-411964
- OCID: ocds-b5fd17-7b22c2d5-2f98-4ac4-9647-379e53c69ef9

## Description

Establishing a Customer Experience Function & Strategy

## Related contract awards

- [GB-Irvine: Content Creation and Information Architecture Services](/contracts/ocds-b5fd17-6374c10d-c258-44a2-a79e-48a75cba60a2): Student Loans Company
- [GB-Glasgow: Lifelong Learning Entitlement \(LLE\) Systems Integrator Services](/contracts/ocds-b5fd17-d830c850-50d4-43ba-879c-36c8731ab84d): Student Loans Company
- [GB-Glasgow: PRM to Planner](/contracts/ocds-b5fd17-14e9c283-3781-4aa5-8e54-b0818fb31b41): Student Loans Company
- [Network Charging Modelling Options Review](/contracts/ocds-b5fd17-ba68b3b3-0328-4fed-bcec-581e67be2783): Ofgem
- [Transformation Office](/contracts/ocds-b5fd17-2af65cac-59b8-4728-9e93-c12f2043b0ca): Department for Work and Pensions
- [Strategic Review of TDI Services & Proposal of a Target Operating Model](/contracts/ocds-b5fd17-7b243495-71f8-41b8-adab-928e534befa8): Care Quality Commission

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/12cfbed1-0c8c-4e53-9a8c-39be5851e84b-411964)