# Remote Assistance Tool

> A sourced UK public sector contract award published by Ofgem.

## Key facts

- Buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Supplier: [SoftCat PLC](/suppliers/softcat/public-sector-contract-awards)
- Award value: £94,149
- Tender value: £94,149
- Award date: 11 September 2025
- Published: 15 September 2025
- Contract start: 1 October 2025
- Contract end: 30 September 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 93c81a0f-d937-46b2-9205-57baef52a1e0-863650
- OCID: ocds-b5fd17-7c1bab20-4d91-4413-913e-99078ed45103

## Description

The contract is for a cloud-based Remote Assistance Tool - a software platform that will be used by the Ofgem's IT Service Desk to establish secure remote access and control of desktops, laptops and mobile devices\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/93c81a0f-d937-46b2-9205-57baef52a1e0-863650)