# Service Management Maturity

> A sourced UK public sector contract award published by National Highways Limited.

## Key facts

- Buyer: [National Highways Limited](/buyers/national-highways-limited/contract-awards)
- Supplier: [Capgemini UK Plc](/suppliers/capgemini-uk/public-sector-contract-awards)
- Award value: £35,950,564
- Tender value: £47,197,785
- Award date: 24 June 2026
- Published: 14 August 2026
- Contract start: 1 July 2026
- Contract end: 30 June 2031
- Stage: awarded
- Procurement category: services
- Notice ID: 6b2ac81a-7acd-4500-a693-a66afee2a6a3-910718
- OCID: ocds-b5fd17-7ce7a3a6-1be9-419c-b5a7-da6a2655b44d

## Description

National Highways has appointed a Service Management Maturity \(SMM\) partner to enhance, integrate and develop its core service management capabilities across IT and OT\. The partnership will strengthen existing services, expand to a comprehensive end-to-end service management capability, and support the delivery of improved services to customers while building internal capability for a more advanced and sustainable service management offering\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6b2ac81a-7acd-4500-a693-a66afee2a6a3-910718)
