# Housing Customer Care Design and Set up of the training programme - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Croydon](/buyers/london-borough-of-croydon/contract-awards)
- Contract winner: Mary Gober International Ltd trading as MGI Learning
- Award value: £0
- Award date: 16 October 2023
- Published: 2 April 2024
- Contract start: 1 February 2024
- Contract end: 31 January 2025
- Stage: awarded
- Procurement category: services
- Notice ID: d5b1f87c-f961-48c9-90f3-a5f96f5dd00c-736859
- OCID: ocds-b5fd17-7d024bd7-d6f1-43fd-8037-2f2cb135cd71

## Description

The Council is seeking to engage a supplier for the Training of staff within the Housing directorate with enhanced customer care skills, knowledge and behaviours to make a real difference to the interactions with our customers\. The requirement is to train circa 400 members of staff and 80 managers\. This opportunity is available on https://in-tendhost\.co\.uk/croydontenders/

## Related contract awards

- [GB-London: TPPL LB of Croydon HCC Contract Hire Lot 1 - Contract Hire of 12 x Cars \(24858\)](/contracts/ocds-b5fd17-0f38b75f-5e58-4c09-b2fc-8b129aa7a383): London Borough of Croydon
- [GB-London: TPPL London Borough of Croydon HCC Lot 2 - 9 x 3\.5t Low Floor Beavertail Vehicles \(26176\)](/contracts/ocds-b5fd17-49eb5e17-ca59-465c-beb7-143a731085af): London Borough of Croydon
- [Croydon Business Support Programme - AWARD](/contracts/ocds-b5fd17-ea6dd74d-5ed8-41ec-ab81-dec229894ac8): London Borough of Croydon
- [Provision of Customer Service Training](/contracts/ocds-b5fd17-083680ed-a60d-46c2-96de-d241d86956c2): MOAT HOMES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d5b1f87c-f961-48c9-90f3-a5f96f5dd00c-736859)