# British Museum Fundraising CRM

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Trustees of the British Museum](/buyers/the-trustees-of-the-british-museum/contract-awards)
- Tender value: £500,000
- Published: 30 September 2024
- Planned start: 1 April 2025
- Planned end: 31 March 2031
- Stage: open_tender
- Procurement category: goods
- Notice ID: 8b51e781-6c7d-4b49-9cd4-7d0446fa6b14-789468
- OCID: ocds-b5fd17-7d634d95-3966-4142-8e77-62dd6bc41a59

## Description

The British Museum is looking to replace its Fundraising CRM system\. The CRM is critical tool for managing engagement with the Museum's supporters and prospects, which includes its Membership base\. The CRM acts as a central database for supporter/prospect information and supports the web-based sales channels for memberships and event tickets, thereby providing both internal and external facing components\. The scope of the procurement includes: a\) configuration of a new SaaS fundraising CRM to meet the British Museum's requirements associated with philanthropy, corporate sponsorship, membership and events, b\) migration of CRM data from the existing on premises solution to the new SaaS CRM c\) ongoing support for the new fundraising CRM\. The estimated contract value is based on maximum contract duration of six years \(three year initial term with up to three further one year extensions\) and assumptions relating to the number of records that will be stored in the CRM, and the number of unique users over that period so should be treated as indicative only\.

## Related contract awards

- [British Museum Western Range Competition to find an Architect-Led Design Team](/contracts/ocds-b5fd17-a0e6ef2f-78bb-4845-9ea3-fa37bcc04a30): The Trustees of the British Museum
- [BM\.23\.039 SWEC Programme: East Road Building - Base Build](/contracts/ocds-b5fd17-44a0cce8-ed33-44db-9220-b2aea4272105): The Trustees of the British Museum
- [British Museum Design Competition Management](/contracts/ocds-b5fd17-eed17189-ae57-4b7f-8cac-a1cc601fa79a): The Trustees of the British Museum

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8b51e781-6c7d-4b49-9cd4-7d0446fa6b14-789468)