# Tenants & Residents Mediation Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Sheffield City Council](/buyers/sheffield-city-council/contract-awards)
- Published: 28 April 2021
- Planned start: 1 June 2021
- Planned end: 31 May 2022
- Stage: open_tender
- Procurement category: services
- Notice ID: fd6cb29d-cb66-40f8-8e5d-255daf0a2608-432101
- OCID: ocds-b5fd17-7d661b17-27ad-4f32-84f9-1379ff0d2999

## Description

The Council require an independent mediation service to assist in resolving conflicts between SCC tenants and residents and their neighbours\. The issues may stem from a dispute between neighbours over issues such as parking, boundaries, gardens etc\. or may relate to 'nuisance neighbour' complaints such as noise\. The focus must be on finding a long term resolution to the problem, enabling people to enjoy and continue living in their homes and reducing the need for their landlord to intervene\. These cases will be referred by the Council Housing Service \(CHS\)\. CHS may refer cases which relate to issues not involving Council tenants and being dealt with by other Council departments, so long as the issue relates to a neighbour nuisance/dispute\. The contract period is 12 months with the option of a 12 month extension period\.

## Related contract awards

- [Consultancy Plus Call Off via YPO Framework](/contracts/ocds-b5fd17-054aa364-3b5a-43be-8bb6-f8e716a8d65f): Sheffield City Council
- [Employment Support - Therapy, Coaching and Mental Wellbeing Support](/contracts/ocds-b5fd17-352a110f-db31-47cc-9030-c6e3b543f94a): Sheffield City Council
- [Employment Support - Physiotherapy and Pain Management](/contracts/ocds-b5fd17-d1ae62cf-b2b9-4e5e-9357-201121b94fe8): Sheffield City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fd6cb29d-cb66-40f8-8e5d-255daf0a2608-432101)