# 2020 - 0838 Maintenance of Hoists, Disabled Adaptations & Lifting Equipment - AWARD

> A sourced UK public-sector contract award published by Citizen.

## Key facts

- Public buyer: [Citizen](/buyers/citizen/contract-awards)
- Contract winner: Dolphinlifts Midlands Ltd
- Award value: £43,725
- Tender value: £50,000
- Award date: 11 December 2020
- Published: 12 January 2021
- Contract start: 28 February 2021
- Contract end: 28 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: b160f6dc-23c9-48e4-923d-f8579becc2b5-405209
- OCID: ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199

## Description

Citizen are looking for a provider with a minimum of 5 years experience in the maintenance and repairs of Disability Aids \(DDA\) equipment\. This includes a reactive response to potential emergency stairlift/through floor lift breakdowns and where possible, timely first fix repairs\. We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers\. The estimated value of the Project is £10,000 per annum \(p\.a\.\), and £50,000 over the duration of the agreement \(5 year contract\)\. If you wish to express an interest in this project please ensure you are registered and logged into our Portal\. The \`Express Interest\` button will only appear on the Tender Management page if you are logged in\. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff\. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal\. Failure to observe this requirement may result in your bid being eliminated\. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers\. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / \+44 \(0\) 114 407 0065\. You must upload your bid by using the \`Attach Documents\` button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details\. You will have the option to modify you bid up until the deadline\.

## Related contract awards

- [2025 - 1075 Management of Citizen's Commercial Telecommunications Equipment - AWARD](/contracts/ocds-b5fd17-bc54bea9-6c48-477e-a7ed-bad710abff68): Citizen
- [2025 - 1076 Groupwide LOLER Safety Inspection Services for Citizen Lifting Equipment - AWARD](/contracts/ocds-b5fd17-54f6115f-4e18-4dd5-be73-5b9e16be36b2): Citizen
- [2025 - 1074 - Independent Disrepair Surveying Services - AWARD](/contracts/ocds-b5fd17-4863ca5c-bafe-4987-b77e-1e7ad381cbe2): Citizen
- [Supply and Installation of Lifts and Lifting Equipment to Domestic Properties - AWARD](/contracts/ocds-b5fd17-eff88cd9-9310-4032-920e-420c96cacef3): Sandwell Metropolitan Borough Council
- [Tender for the Provision of a Minor Adaptations and Handyperson Service - AWARD](/contracts/ocds-b5fd17-620b47b9-5fc5-46cd-b426-f82a8b5900ff): Sandwell Metropolitan Borough Council
- [Tender for the Supply and Installation of Lifts and Lifting Equipment to Domestic Properties - AWARD](/contracts/ocds-b5fd17-092ec5dd-6c6e-456c-8f0e-a8f57d6f55a5): Sandwell Metropolitan Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b160f6dc-23c9-48e4-923d-f8579becc2b5-405209)