# Contact Centre Solution for Somerset Council

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [SOMERSET COUNCIL](/buyers/somerset-council/contract-awards)
- Contract winner: Kerv Experieince Ltd
- Award value: £150,000
- Tender value: £150,000
- Award date: 5 July 2025
- Published: 8 July 2025
- Contract start: 5 July 2025
- Contract end: 4 July 2027
- Stage: awarded
- Procurement category: services
- Notice ID: d4e4a41a-0973-474c-8f2d-b0cefe66f99f-853297
- OCID: ocds-b5fd17-7e23ded9-93d3-440d-b405-5006ffc3b8f5

## Description

Contact Centre solution for Somerset Council\. Awarded via CCS GCloud 14\. 12 Month contract with optional 12 month extension

## Related contract awards

- [Building Safety Levy System](/contracts/ocds-b5fd17-4113ca40-c429-449f-a40a-37b71c9e4646): SOMERSET COUNCIL
- [Car Hire](/contracts/ocds-b5fd17-cad9ba4f-556d-47ba-b709-a9b8d5c8ae3e): SOMERSET COUNCIL
- [Project Mgt Support - Major Structures 2027 - Call-off under Scape Consultancy Framework](/contracts/ocds-b5fd17-b4df81d9-f71e-4cf9-9547-9a087aa8506f): SOMERSET COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d4e4a41a-0973-474c-8f2d-b0cefe66f99f-853297)