# Telephony Support Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: [Softcat Plc](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £30,589
- Tender value: £30,589
- Award date: 3 February 2025
- Published: 26 March 2025
- Contract start: 3 March 2025
- Contract end: 2 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 8f08dac0-fbe6-4b22-af48-1a2333efed5d-836305
- OCID: ocds-b5fd17-7e628d16-e4a7-4b9f-8d73-bfed9edc466b

## Description

\*\*\*\*\* THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION \*\*\*\*\* UKSBS is looking for a Telephony Support to Provide support, support updates to the system, support system issues and tickets raised by staff on errors for the Unified Communications Telephony System, thought a partnership supplier\. Including staff training around the workings of the IPFX/Call Cabinet system\.

## Related contract awards

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- [DDaT26245 - Cloud Security Subscription](/contracts/ocds-b5fd17-831b0b96-b736-477f-9518-ccc4e5c24035): UK SHARED BUSINESS SERVICES LIMITED
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1): UK SHARED BUSINESS SERVICES LIMITED
- [UKSBS ServiceNow renewal](/contracts/ocds-b5fd17-3035c8b4-7c73-4c49-b382-ce988dc4c3fc): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8f08dac0-fbe6-4b22-af48-1a2333efed5d-836305)