# TfL Contact Centre Framework

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Transport for London](/buyers/transport-for-london/contract-awards)
- Contract winner: Journeycall Limited
- Award value: £0
- Award date: 1 March 2016
- Published: 18 November 2016
- Contract start: 1 May 2016
- Contract end: 1 April 2022
- Stage: awarded
- Procurement category: services
- Notice ID: a192750a-674e-4549-ba3a-699c9eee982a-92276
- OCID: ocds-b5fd17-7edf4f83-adc9-11e6-9901-0019b9f3037b

## Description

TfL Contact Centre Framework

## Related contract awards

- [Physical Security Guarding and Reception Services](/contracts/ocds-b5fd17-6e5e6fd6-d303-4e10-b5a3-efac117dbf1f): TRANSPORT FOR LONDON
- [Integrated Revenue Collection Services](/contracts/ocds-b5fd17-bfca0c33-c852-4b85-afa1-1356b00a3747): TRANSPORT FOR LONDON
- [GLA82818 Tax and Governance Review Services](/contracts/ocds-b5fd17-d6a1d6db-94e5-486d-b5df-cd92c3fd7064): TRANSPORT FOR LONDON
- [Concessions Contact Handling Services](/contracts/ocds-b5fd17-ec370a4d-768b-4d1e-9946-7167cb89c107): TRANSPORT FOR LONDON
- [Oyster Cards Contact Handling Services](/contracts/ocds-b5fd17-0919cfa7-e831-4c02-9ff6-617ffebe15f5): TRANSPORT FOR LONDON
- [Oyster Cards Fulfilment Services](/contracts/ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c): TRANSPORT FOR LONDON

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a192750a-674e-4549-ba3a-699c9eee982a-92276)