Contract award record
Victims of Crime User Satisfaction Survey Service
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Award value£157,387
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
BTP conducts a monthly user satisfaction survey with victims of crime through a mixture of online and telephone interviews. It measures their satisfaction with BTP interactions at three different stages (if applicable) during the crime journey process.