# Integrated Payment Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bournemouth Christchurch and Poole Council](/buyers/bournemouth-christchurch-and-poole-council/contract-awards)
- Contract winner: [Capita Business Services Limited](/contract-winners/capita-business-services/public-sector-contract-awards)
- Award value: £2,015,000
- Tender value: £2,015,000
- Award date: 23 November 2022
- Published: 30 November 2022
- Contract start: 1 December 2022
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 4911c386-3fee-4ba8-90b4-fcd06a25536b-594587
- OCID: ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c

## Description

Pay360 Integrated payment solution to handle customer payments and manage the income collected by the council\. An integrated payment solution provides a number of customer-facing channels to enable the customer to make their payment as efficiently as possible and is underpinned by an Income Management database\. This includes an automated/Interactive Touch \\r Tone telephone service, an internet payments module and a front end for officers to process mail order/telephone and non-electronic payments\. Additional information: This contract was awarded through the KCS Managed Services for Business Solutions Framework \(Y20023\)\.

## Related contract awards

- [Highway Improvement Team - NEC4 Works Supervisor](/contracts/ocds-b5fd17-4a374f06-2031-4050-aed8-4d6c8cc4f13e): Bournemouth Christchurch and Poole Council
- [Arboricultural Surveys and Impact Assessments](/contracts/ocds-b5fd17-21b3ddee-9fc8-4f00-b991-7def1bfc37a0): Bournemouth Christchurch and Poole Council
- [Scaffolding Works Framework](/contracts/ocds-b5fd17-a14f2c74-e318-4f06-b60e-8ce781af460f): Bournemouth Christchurch and Poole Council
- [SMF - Business Change Support](/contracts/ocds-b5fd17-bbc9e68d-eb8c-41bb-b709-50eade653bf4): Financial Conduct Authority
- [CA16331 - Cansfield High School Managed HR & Payroll Services](/contracts/ocds-b5fd17-3ef4fd3a-2091-4f1c-9958-52f74ec60752): Cansfield High School
- [Procurement Consultancy Support](/contracts/ocds-b5fd17-9a2363ae-f7e2-4819-97c2-be6575700ccb): Financial Conduct Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4911c386-3fee-4ba8-90b4-fcd06a25536b-594587)