# Electronic Communications Platform for GP Practices

> A sourced UK public sector contract award published by NHS HUMBER &amp; NORTH YORKSHIRE ICB.

## Key facts

- Buyer: [NHS HUMBER &amp; NORTH YORKSHIRE ICB](/buyers/nhs-humber-north-yorkshire-icb/contract-awards)
- Supplier: [Accurx Limited](/suppliers/accurx/public-sector-contract-awards)
- Award value: £576,458
- Tender value: £576,458
- Award date: 21 March 2023
- Published: 18 May 2023
- Contract start: 1 April 2023
- Contract end: 31 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: e2e3a616-f602-4998-95e4-97164557874b-646109
- OCID: ocds-b5fd17-80957fc3-d5d3-49df-9d71-9aae08d06a41

## Description

The electronic communication platform supports the Digital First Primary Care approach by providing GP Practices with the ability to communicate with patients by: • Sending personalised SMS messages to a patient which save instantly into the patient record; • Providing over 100 pre-written message templates and allows creation of custom templates; • Offering batch messaging functionality for patient campaigns / call and recall; • Providing appointment reminder text capabilities; • Allowing patients the ability to send photo messages and receive text responses; • Send documents via a hyperlink in SMS to patients; • Issuing patient questionnaires via SMS, with responses saving back to the patient record; • Video consultations through a unique link to a patient via SMS or email, from desktop or mobile\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e2e3a616-f602-4998-95e4-97164557874b-646109)
